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User
U

Dashboard

Overview of your voice workspace, live activity, and quick call controls.

Status: Not registered
Today’s Calls 24 +8% vs yesterday
Missed Calls 3 Within normal range
Active Registration No Waiting for register
Current Extension - Logged in extension

Quick actions

Recent activity

Outbound test callCompleted
Voicemail syncHealthy
Recorder serviceOnline

Agent profile

Username

-

Extension

-

Calls

Make, receive, and manage calls from a cleaner softphone workspace.

Ready for calls

Dialer

Transfer
Hold
Mute
Record
Keypad
Notes
Incoming Call
Caller: Unknown
Current call
No active call
Idle

Audio

Local Audio (your mic)

Remote Audio (other side)

Call details

Registration Offline
Logged in as -
Last action Waiting

Quick tips

Click Calls from the left menu any time to return to the calling workspace.

Contacts

Manage saved contacts and favourites.

Contacts page placeholder

Messages

View SMS, chat, and other conversation modules later.

Messages page placeholder

Recordings

Review and play saved Asterisk call recordings.

Saved Recordings

Loading recordings...

Analytics

Queue stats, call trends, and QoS insights live here.

Analytics page placeholder

AI Bots

Bot flows, handover status, and AI activity can be added here.

AI Bots page placeholder

Numbers

Manage DID inventory and number assignments.

Numbers page placeholder

Call Flows

IVR, queues, routing, and business-hours logic go here.

Call Flows page placeholder

Queues / Agents

Manage agent availability and queue behaviour.

Queues / Agents page placeholder

Integrations

CRM, webhook, and external system integrations.

Integrations page placeholder

Billing

Usage, invoices, and spend tracking.

Billing page placeholder

Settings

General user preferences and device settings.

Settings page placeholder

Admin

System-level controls and operational settings.

Admin page placeholder

Call Interaction

Live call details, notes, outcome and disposition.

No active interaction

Call Details

Interaction ID-
Direction-
Caller-
Called-
Agent-
Status-

Notes & Outcome

Timeline

No events yet